A－Senior Process and Reporting Analyst（Global Project）（全遠端）

This role contributes significantly to the organization’s pursuit of excellence in both local and global operations, improving processes across all business areas and lifecycles. It analyses existing workflows, pinpointing areas for enhancement by using performance metrics, and works alongside cross-functional teams to implement best practice and innovative solutions, and to monitor the seamless deployment of these. This role drives efficiency, productivity and continuous improvement. 【ESSENTIAL DUTIES AND RESPONSIBILITIES】 • Lead continuous improvement from conception to full adoption (discover, define problem, develop solution options, deliver and communicate) using data driven analysis and artefacts. Present succinct data driven key messages to senior leadership (reporting). •Collaborate with cross-functional teams (inside and outside of Technology) to find and optimize existing processes in the development of products, system components, corporate applications, and platforms. •Facilitate and coordinate between operation delivery teams, sponsors, and other stakeholders to ensure seamless integration of feedback and a timely resolution of operations-related tooling and processes. •Establish a culture of continuous improvement. •Oversee the build out & maintenance of CRO standard documentation in the form of process flow charts, Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs), Templates (TMPs) and other audit controlled documentation in harmony with the way we work. •Provide and support ongoing training on processes and documentation libraries. Occasionally, leads projects for implementation of software solutions and tools (that support/enforce process) within CRO globally. •Provides training to CRO staff on processes. Supports Technology Strategy and Governance office in development of training materials for processes. Implements methods for measuring training efficiency.