Engineering Operations Technician

Key job responsibilities • Maintain 24/7 operations coverage with flexible scheduling, including predefined12-hour rotating shifts and on-call responsibilities. • Coordinate with Colocation providers, contractors and internal teams for daily operations and routine maintenance monitoring of critical E&M facilities. • Participate in emergency drills and support emergency facility event response according to established protocols. • Act as first responder for all critical E&M equipment and rack down event alarm response, ensuring timely escalation for equipment/facilities-related issues within established protocols and service level agreements (SLAs). • Facilitate equipment rack power up installations with Colocation providers by conducting assessments for rack space, power, and cooling requirements in data centers. • Regularly maintain critical facility safety and security standards in AWS areas. • Execute small-to-medium impacting projects from inception stage to completion stage to enhance data center operations. • Utilize of AWS administrative tools for maintenance change management, incident management ticketing follow up, and asset management. Requirement: Bachelor’s degree 1+ years of electrical or mechanical experience Basic knowledge of either electrical or mechanical systems. Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls Knowledge of mechanical systems (Mechanical, HVAC systems, Controls) Knowledge of BMS and EPMS control systems and data collection/trending Intermediate level of bilingual verbal and written communication skills (English and Chinese).