Key Responsibilities:
-Operations Management: Oversee daily logistics operations, including warehousing, distribution, transportation, and inventory management. Ensure efficient and effective execution of all logistics activities.
Team Leadership: Lead, mentor, and develop a team of logistics professionals. Foster a positive and collaborative work environment that encourages growth and development.
Process Optimization: Identify opportunities for process improvements and implement best practices to enhance operational efficiency. Develop and monitor key performance indicators (KPIs) to measure and improve performance.
Customer Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are met and issues are resolved promptly. Provide exceptional customer service and support.
Vendor and Partner Management: Collaborate with external partners, including carriers, suppliers, and service providers. Negotiate contracts and manage relationships to ensure optimal service levels and cost-effectiveness.
Compliance, Quality and Safety: Ensure compliance with all relevant regulations, industry standards, and company policies. Maintain a safe and secure working environment for all employees. Work in collaboration with the Quality Department to maintain the enhance the quality systems in place.
Budget and Cost Control: Manage the logistics budget, monitor expenses, and implement cost-saving initiatives. Optimize manpower and resources allocation to maximize profitability.
Reporting and Analysis: Prepare and present regular reports (internal and external) on operational performance, internal metrics, and other key indicators. Use data-driven insights to inform decision-making and drive continuous improvement.
Requirement:
-SAP/Inventory Management Systems.
-Warehouse B to B Distribution.
-Cold Supply Chain experience.
-3PL Contract Logistics – Healthcare and Life Science focused.
-Team management – SME.(Small Medium sized Enterprise)
-Quality minded in the logistics 3PL sense.
-Air Forwarding operations.