Program Manager (Customer Delivery)

About the Role We’re looking for a Program Manager to drive execution across multiple AI programs with global enterprise partners. You’ll coordinate between internal teams — Solutions Architecture, Product, BD, and Forward Deployed Engineering — and ensure each customer team hits its milestones on time.

You’ll need strong technical literacy (comfortable understanding APIs and AI-driven workflows), excellent English communication, and the ability to work across time zones — occasionally adjusting your schedule for U.S.-based or international calls.

What You’ll Do

• Manage multiple customer workstreams, track progress, and own delivery timelines.
• Coordinate SA, Product, BD, and Engineering teams to align goals and dependencies.
• Serve as the primary contact for customer-side delivery tracking and reporting.
• Translate customer requirements into clear internal action plans.
• Understand our platform and APIs to guide discussions on feasibility and integration.
• Prepare status updates and proactively identify risks or delays.

What We’re Looking For

• 3–6 years of experience in program or project management (AI, SaaS, or platform experience preferred).
• Strong understanding of software development or AI/ML workflows — able to discuss APIs, pipelines, and data flow.
• Fluent English (spoken and written) — able to lead calls with foreign customers and internal global teams.
• Willingness to shift working hours when needed to support U.S. or international partners.
• Highly organized, detail-oriented, and proactive communicator.
• Comfortable working in a fast-growing, cross-functional environment.

Why Join Us

• Work at the intersection of AI, product delivery, and enterprise deployment.
• Collaborate with top global customers and cutting-edge engineering teams.
• Join a fast-moving environment where you’ll have direct ownership and visible impact.