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Here is a summary of frequently asked questions regarding the Taiwan Employment Gold Card program, the application process, and other general questions regarding life in Taiwan and more.
Application is done online.
Once you have determined how you are qualified, gather the required documents:
For more info Application Process
To reset your account or password, please login to the Foreign Professionals Online Application Platform and click “Forgot Account?” or “Forget Password?”
If you experience difficulties logging in, please contact the National Immigration Agency (a378liu@immigration.gov.tw) and provide a copy of your Gold Card or passport.
To change your email address, login to the Foreign Professionals Online Application Platform , click “Account”, and then “Basic Information Maintenance”. You may directly change your email address from this page.
If this is the case, it likely means that you have used symbols in your account username/password or your email address has not been recognized by the National Immigration Agency (e.g., you may be using a Mainland Chinese mailbox or encrypted mail). In both instances, your account/password will not be accepted by the Online Application Portal .
To proceed, you should select ‘Create an Account’ to make a new account, with a username/password that does not include any symbols. Please see the image below for reference.
If you need to choose a year before 2012, please click 2012 and scroll up. If you have forgotten the date that your ROC Visa was issued, please contact the Bureau of Consular Affair.
Please follow the steps below or the attached photo to fill in your ARC number. Case Status Check → The List of Supplemental Documents → View → Modify → Resident → ID No. (optional)
Please select the city and district from the drop-down menu, and type in the rest of your address in Chinese (do not type in the city and district).
Please refer to the photo attached below.
If you continue to have issues, please contact the National Immigration Agency at a378liu@immigration.gov.tw
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