Validity & Extension-My Gold Card

FAQ

Here is a summary of frequently asked questions regarding the Taiwan Employment Gold Card program, the application process, and other general questions regarding life in Taiwan and more.

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To reset your password, login to the Foreign Professionals Online Application Platform and click “Forget Password?”

To inquire about your account number, please write to the National Immigration Agency at a378liu@immigration.gov.tw and provide a copy of your Gold Card or passport.

Requests for information changes must be made through the Online Application Portal.

Please log into the Online Application Portal , go to the Application Menu –> Request a Change of Information on Employment Gold Card.

The following information can be updated online:

  1. Chinese/English Name (NTD500 fee; Must provide new passport)
  2. Gender (NTD500 fee)
  3. Passport Number (Free)
  4. Collection Location (Free)
  5. Resident Address (Free; Must provide documents such as electricity bills or rental agreement)
  6. Email (Free; Please contact NIA for assistance)

NIA’s contact email: a378liu@immigration.gov.tw

Please note that according to Article 6 of the Fee-Charging Standards for Employment Gold Cards, Employment Pass Cards and Entrepreneur Visas to Fee-Charging Standards for Employment Gold Cards, Employment Pass Cards and Entrepreneur Visas”, Hong Kong/ Macau applicants must pay NT$2,600 if they wish to change their Name or Gender.

It takes approximately 1-2 weeks for the National Immigration Agency (NIA) to review your application. Afterwards, you will be able to download the Resident Authorization Certificate to enter Taiwan. However, please note that you must pick up your Gold Card in Taiwan in advance if you are going to apply for an extension overseas.

If you need to update any personal information or if your card is stolen, lost or damaged, please file a report using the Foreign Professionals Online Application Platform within 30 days from its occurrence.

Please follow these instructions to update information on your Gold Card.

change information_eng

Please log into the Foreign Professionals Online Application Platform and update your details within 30 days of moving. Address changes are free.

Please follow the steps below:

  1. Log into the [Foreign Professionals Online Application Platform] and select Request a Change of Information on Employment Gold Card.

  2. Type in your address (must be written in Traditional Chinese). Please select the city and district from the drop-down menu, and type in the rest of your address in Chinese (do not type in the city and district).

  3. Upload proof of address (i.e., proof of accommodation, lease contract , or water/electricity bill), as well as additional documents (if needed).

  4. Receive an automated email stating “Successful submission, review pending”

  5. It takes approximately 1-2 weeks for the National Immigration Agency (NIA) to review your application. Please keep an eye on your application status.

  6. When you receive an email from the NIA informing you that “Your Card is Ready to Collect”, bring your passport, current Gold Card, and electronic payment receipt to the NIA to claim your new Gold Card.

If you have moved house and not made an address change online within 30 days, the NIA will impose a fine of NT$2,000 to NT$10,000. The actual amount of the fine is determined based on the number of violations. For the first offense, a fine of NT$2,000 will be imposed, NT$5,000 for the second offense, and so on. If the Gold Card application is returned by the NIA due to the aforementioned penalty, the applicant should bring their passport, Employment Gold Card/Alien Residence Certificate, and lease agreement to the NIA to pay the fine. After uploading the payment receipt on the Foreign Professionals Online Application Platform, the review process will continue.

If you want to apply for a New UI No. for foreign nationals, please check the “Submission for Change of New UI No. Only” in the “Information Change of Employment Gold Card” section of the online application portal and upload a photo of your Gold Card to apply.

For all other Gold Card related changes, such as updating your resident address and other information or applying for a new Gold Card, after the payment is submitted and approved, if you still have an old ID number, the system will automatically give you a New UI No. for foreign nationals.

If you’ve applied for an Employment Gold Card in 2021, the UI No. will be changed to a New UI No. (one English letter plus nine digits), so if the ARC is an old-style UI No (two English letters plus eight digits), the Employment Gold Card application will be changed to a New UI No.

For more information, please refer to the NIA’s website .

Please log into the Online Application Portal , go to the Application Menu –> Replace a Lost, Stolen, or Damaged Employment Gold Card.

Follow the directions, upload the Declaration Letter signed with your name and date, and complete the following steps. After waiting about 2 weeks for the National Immigration Agency’s review, you will be able to pick up your new Gold Card at your designated National Immigration Agency Service Center. If you have lost your Gold Card overseas, you may download the Resident Authorization Certificate from the Online Application Portal and use it to enter Taiwan.

Please note that according to Article 6 of the Fee-Charging Standards for Employment Gold Cards, Employment Pass Cards and Entrepreneur Visas, for applications to replace an Employment Gold Card due to defacement, loss, mislaying, or change of information, the fee is NT$500 per card, except that the fee for residents of Hong Kong or Macau is NT$2,600 per card.

Please follow the instructions below to replace your Gold Card.

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