Engineering Operations Technician

Key job responsibilities • Maintain 24/7 operations coverage with flexible scheduling, including predefined12-hour rotating shifts and on-call responsibilities. • Coordinate with Colocation providers, contractors and internal teams for daily operations and routine maintenance monitoring of critical E&M facilities. • Participate in emergency drills and support emergency facility event response according to established protocols. • Act as first responder for all critical E&M equipment and rack down event alarm response, ensuring timely escalation for equipment/facilities-related issues within established protocols and service level agreements (SLAs). • Facilitate equipment rack power up installations with Colocation providers by conducting assessments for rack space, power, and cooling requirements in data centers. • Regularly maintain critical facility safety and security standards in AWS areas. • Execute small-to-medium impacting projects from inception stage to completion stage to enhance data center operations. • Utilize of AWS administrative tools for maintenance change management, incident management ticketing follow up, and asset management.

Requirement:

• Bachelor’s degree
• 1+ years of electrical or mechanical experience
• Basic knowledge of either electrical or mechanical systems.
• Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
• Knowledge of BMS and EPMS control systems and data collection/trending
• Intermediate level of bilingual verbal and written communication skills (English and Chinese).