Global Retail Manager(Singapore)【海外事業部】

【Key Responsibilities】 Sales and Performance Management: Drive and monitor sales performance, implement strategies to increase profitability, and ensure store displays align with company standards to maximize sales. Team Leadership and Development: Lead, train, and develop the sales team, set performance expectations, and create a positive work environment to foster employee engagement. Customer Service Excellence: Ensure exceptional customer service by addressing inquiries and complaints, and lead by example in providing product knowledge and assistance. Operational Management: Manage daily store operations, ensure compliance with regulations, and maintain store appearance and security. Inventory and Stock Control: Oversee stock levels, manage inventory turnover, and conduct stock counts to minimize losses and ensure product availability. Visual Merchandising: Ensure store displays reflect brand guidelines, set up promotions, and optimize product placement to enhance the customer experience. Marketing and Promotions: Execute in-store marketing campaigns, coordinate events and promotions, and report on their effectiveness to senior leadership. Financial Management: Manage store expenses, analyze financial data to identify improvements, and assist in maintaining store budgets to achieve sales and profitability goals. [Requirement] Experience: Proven retail management background with expertise in sales, operations, inventory, and customer service. Leadership: Strong leadership skills with experience in team motivation, training, and efficient store management. Customer Focus: Excellent customer service and problem-solving abilities with a friendly, professional approach. Sales & Operations: Results-oriented with strong sales, operational knowledge, and data-driven performance analysis. Organizational Skills: Effective multitasking, time management, and attention to detail in managing store activities and maintaining standards. [Qualification] A Bachelor’s degree in Business, Retail Management, or a related field is a plus but not mandatory. Retail-specific training or certifications in management or customer service are a plus. [Additional Skills] Proficient in using retail management software and POS systems. Comfortable working with financial data, including sales reports and inventory management systems. Ability to work in a fast-paced, dynamic environment and manage multiple tasks at once.