技術整合經理 / Technical Integration Manager

We’re looking for a Technical Integration Manager with expertise in managing external technical integrations. Your role will involve overseeing integration projects, managing a technical team, and ensuring seamless communication between internal and external stakeholders. Experience with project management tools like Jira and Confluence, combined with strong leadership and technical troubleshooting skills, is essential. #Responsibilities Lead and manage external API integrations with partners and service providers. Oversee the integration lifecycle: planning, implementation, testing, and deployment. Maintain API documentation and integration guides. Lead and mentor a team of integration specialists or engineers. Assign tasks, set priorities, and monitor team performance. Conduct regular team meetings, performance reviews, and training sessions. Act as the main technical point of contact for external partners. Schedule and manage integration calls, technical reviews, and project updates. Ensure timely and clear communication between technical teams, account managers, and partners. Collaborate with Account Managers to provide system data, performance metrics, and issue logs. Create and maintain data reports, dashboards, and system monitoring tools. Monitor integration performance, identify issues, and ensure timely resolutions. Troubleshoot API-related problems and coordinate with development teams as needed. Create and maintain technical documentation and process guidelines. Conduct internal knowledge-sharing sessions on API capabilities and system updates. Proactively identify and address potential product issues and risks. #Requirements Bachelor’s degree in Computer Science, Information Technology, or related field. 4+ years of experience in API integrations, team management, or technical project management. Strong knowledge of REST APIs, web services, and integration protocols. Experience with Jira, Confluence, and project management tools. Ability to manage multiple projects and prioritize tasks effectively. Problem-solving mindset with attention to detail. Process-oriented thinking, organizational skills, and a results-driven approach. Proven leadership experience in managing a technical team. Proficiency in creating and maintaining technical documentation. Familiarity with Postman, Swagger, and system monitoring tools. Basic knowledge of SQL and data analytics tools. Proficiency in both English and Chinese, written and spoken. Ability to generate wireframe, Jira tasks with proper content, and backoffice/API experiences