[Duties and Responsibilities]: •Manage the yield improvements for current production of existing products as well as new products at Contracting Manufacturing. •Manage HID Lumidigm and HID Silicon products Customer quality issues and all related RMA process requirements. •Participate in required Company and customer conference calls. •Work with Contract Manufacturer (CM) for environmental or compliance documents including, but not limited to, ISO, REACH, RoHS and Conflict Minerals, for Lumidigm and Silicon products as requested from time to time in response to HID customer requests. •Deliverables include any reports, drawings, presentations or any other documents prepared as requested from time to time by HID customer. •Become proficient in Agile. •Use AGILE ECO and MCO process to assign part new part numbers and changes in manufacturing processes. •Participate in the creation and documentation of Work Instructions and Manufacturing processes. •Coordinate all testing, diagnostics in support of Failure Analysis system. Provide testing summaries in customer ready formats for Final FA report generation. •Owner of all factory related RMA including preliminary analysis and reporting, testing, root cause and corrective action. Prepare final FA report and address with customer for resolution. (Includes factory excursions, Visual Mechanical Inspection escapees, etc) •On-Site CM and Customer visits as required to address line down, FA closure/agreement, and any changes necessary at CM and Customers line to resolve issues. •Other duties may be assigned.