Onboarding Engineer

  • Lead technical onboarding for new partners, guiding them through setup, configuration, and integration with our AI compute cloud platform.
  • Develop and deliver technical documentation, tutorials, and best practices to accelerate adoption.
  • Collaborate with engineering and product teams to streamline onboarding workflows and resolve integration challenges.
  • Act as the voice of partners, gathering feedback and advocating for features or improvements.
  • Build tools and scripts to automate onboarding tasks and improve efficiency.
  • Provide training sessions, demos, and support for partner teams as needed.
  • Monitor onboarding metrics and proactively identify opportunities to improve the partner experience.