Systems Engineer – Enterprise Networking (NE)

At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.

We’re a performance-driven, talented and diverse team that’s committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture.

We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you’ve got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity.

Job Title: Systems Engineering Location: Netgear Taiwan Engineering Center, Neihu, Taipei, Taiwan Report to: Director of Systems Engineering (India)

About the Role: Netgear is seeking a technically skilled and customer-centric Systems Engineer to support our Enterprise IT and ProAV customers. This role focuses on delivering technical leadership during the sales cycle and beyond, ensuring successful deployments of wired and wireless enterprise networking solutions. The ideal candidate will be a trusted advisor with deep knowledge in Wi-Fi, LAN switching, cloud networking, and Zero Trust security, and will also play a critical role in relaying customer feedback to influence product strategy and innovation. AV over IP knowledge would be an added advantage.

Key Responsibilities: • Partner with account teams to deliver pre-sales technical consultation, solution design, product demos, and proof-of-concepts tailored to enterprise needs. • Lead the architecture and deployment of enterprise-grade WiFi, switches, routers, and security and cloud solutions. • Present technical content to diverse audiences, including IT stakeholders, channel partners, and internal teams. • Serve as a technical bridge between the customer and Netgear’s Support organization, facilitating smooth post-sales transitions, managing escalations, and ensuring a consistent customer experience. • Act as the voice of the customer by gathering, analyzing, and articulating technical feedback and feature requests to Product Management, helping shape product direction and ensuring customer needs are reflected in future releases. • Design and support secure networking environments leveraging Zero Trust architecture, including user/device segmentation, role-based access, and secure onboarding. • Promote and support the adoption of Cloud platforms, providing scalable cloud management for multi-site environments with capabilities such as zero-touch provisioning, real-time alerts, firmware lifecycle management, and network analytics. • Conduct detailed RF planning and network design using tools such as Ekahau or similar. • Enable and support Netgear’s channel ecosystem (MSPs, VARs, distributors) through technical training, solution guidance, and joint customer engagements. • Maintain in-depth knowledge of competitive products, market trends, and the evolving enterprise IT landscape.

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