A-Business Analyst

ESSENTIAL DUTIES AND RESPONSIBILITIES: Lead from conception to full adoption continuous improvement based on data driven analysis and artefacts (develop, implement, deploy, communicate). Present succinct data driven key messages to senior leadership (reporting). Collaborate with cross-functional teams (inside and outside of Technology) to find and optimize existing processes in the development of products, system components, corporate applicaitons, and platforms. Facilitate and coordinate between operation delivery teams, sponsors, and other stakeholders to ensure seamless integration of feedback and a timely resolution of operations-related tooling and processes. Establish a culture of continuous improvement. Oversee the build out & maintenance of CRO standard documentation in the form of process flow charts, Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs), Templates (TMPs) and other audit controlled documentation in harmony with the way we work. Provide and support ongoing training on processes and documentation libraries. Occasionally, leads projects for implementation of software solutions and tools (that support/enforce process) within CRO globally. Provides training to CRO staff on processes. Supports Technology Strategy and Governance office in development of training materials for processes. Implements methods for measuring training efficiency. EXPERIENCE: • Minimum of 5 years of process improvement, operations, project management experience. • Leadership responsibilities of at least 12 months. • Experience working with cross-functional teams. • Excellent analytical and problem-solving skills. • Strong communication and presentation skills. • Self-directed - comfortable working in a fast-paced environment. • Excellent analytical and problem-solving skills. • Excellent communication and presentation skills. • Strategy and or advisory consulting experience desired. • Familiarity with FDA regulatory processes, clinical research processes desired