Senior Manager, Operational

Achievement of the Annual Budget Operating Plan for the Business Unit under the Manager’s area of responsibility 1.1 Implement the approved Budget Business Plan for the year and ensure that both APP and Revenue targets are achieved or surpassed. 1.2 Ensure that all operating expenses are controlled within the approved levels. 1.3 Recommend investments that will achieve sustainable cost savings and process efficiency improvements. 1.4 Ensure that a documented process for continuous improvement is put in place and followed. Achievement of the Contractual KPI targets and Business Plan KPI targets for the Business Unit under the Manager’s area of responsibility 2.1 Ensure the implementation of approved SOP’s within the approved budget of resources allocated for the operation of the DC. 2.2 Review the performance KPI’s and operating expenses. Ensure that any variances versus agreed standards or budget assumptions are understood and mitigated if there is a negative impact to the operations of the Business Unit. 2.3 Ensure the availability of resources for the consistent achievement of agreed KPI targets with the Principal/client. Develop and maintain the relationship with the Principal 3.1 Initiate the review of DC operations(KPI’s and operational issues) with the principal’s representatives and schedule the reviews to take place on a regular basis.(weekly or monthly, depending on the requirements of the principal/client and the complexity of the operations) 3.2 Attend to specific issues and concerns, raised by the Principal/client, in a timely manner. Business / Budget Planning 4.1 Prepare and recommend business and budget plans for approval by the Senior Manager and Director-Logistics.. 4.2 Initiate cost saving projects with emphasis on improved processes, line efficiency gains, reduced wastage or increased automation so as to reduce cost, improve quality and increase productivity. People Management 5.1 Ensure that the highest level of Health & Safety is maintained and to ensure that any deviations from these published standards are reported promptly to the Director-Logistics or Managing Director. 5.2 Coach subordinates on important aspects of work performance, and where appropriate recommend development plans promotion or further improvement in areas of poor performance. 5.3 Ensure a clean, safe and hazard free work environment in all areas of the business.