商業分析師丨Business Analyst

About the role…

We are seeking an exceptionally talented and driven Business Analyst to join our Business Intelligence (BI) team. In this role, you will be a key player in transforming raw data into actionable insights, enabling our business stakeholders to make informed, strategic decisions. You’ll work closely with various departments across the organization, from operations and finance to sales and product, to understand their data needs, design robust reporting solutions, and drive a data-driven culture. If you have a passion for data, a knack for telling stories with numbers, and thrive in a fast-paced, collaborative environment, this is the role for you.

What you will do…

  1. Stakeholder Collaboration & Needs Assessment: Partner with business leaders and end-users across all departments to understand their reporting, dashboard, and analytical requirements. Translate business questions into technical specifications for data extraction and visualization.

  2. Data Modeling & Analysis: Collaborate with data engineers to define and refine data models, ensuring data accuracy, consistency, and usability for BI purposes. Conduct in-depth data analysis using SQL and other tools to identify trends, patterns, and anomalies.

  3. Report & Dashboard Development: Design, develop, and maintain compelling and intuitive dashboards, reports, and visualizations using BI tools (e.g., Looker, Tableau, Power BI). Ensure reports are accurate, timely, and meet the specific needs of the users.

  4. Data Quality & Governance: Work closely with data engineering and source system owners to ensure data quality, integrity, and governance standards are met. Identify and resolve data discrepancies. Performance Monitoring & Optimization: Define and track key performance indicators (KPIs) relevant to various business functions. Monitor report and dashboard performance, making recommendations for optimization and improvements.

  5. Training & Support: Provide training and support to business users on how to effectively use BI tools and interpret data insights. Foster data literacy across the organization.

  6. Process Improvement: Identify opportunities to automate reporting processes and improve the efficiency of data delivery.

  7. Ad-Hoc Analysis: Conduct ad-hoc data analysis to answer specific business questions and support strategic initiatives.

  8. Documentation: Create and maintain comprehensive documentation for data models, reports, dashboards, and BI processes.

Who you are…

  • Excellent communication and interpersonal skills, with the ability to effectively communicate complex data insights to non-technical stakeholders and translate business needs into technical requirements.
  • Proactive, self-motivated, and detail-oriented with a strong sense of ownership and accountability.
  • Ability to manage multiple priorities and deliver high-quality work in a fast-paced, dynamic environment.
  • A strong passion for data, curiosity, and a commitment to continuous learning.

What Skills are required…

  • 3+ years of experience as a Business Analyst, BI Analyst, Data Analyst, or similar role with a strong focus on business intelligence and reporting.
  • Exceptional analytical and problem-solving skills with a proven ability to extract meaningful insights from large and complex datasets.
  • Expert proficiency in SQL for data querying, manipulation, and analysis.
  • Extensive experience with at least one major BI tool (e.g., Looker, Tableau, Power BI, QlikView/Sense) for dashboard and report development.
  • Strong understanding of data warehousing concepts and dimensional modeling.
  • Experience in the logistics, supply chain, or transportation industry is a plus.
  • Familiarity with cloud data platforms (e.g., AWS Redshift, Google BigQuery, Snowflake).
  • Experience with scripting languages for data processing (e.g., Python, R).
  • Knowledge of statistical analysis concepts.
  • Experience with data governance best practices is a plus.