Supply Chain Finance Account Manager

Identify and establish a sales pipeline. Cold calling to engage supply chain clients Proactively work with customers to identify barriers to successful adoption and work to put in place plans to improve adoption. Be an escalation point for customer issues, and coordinate with internal teams to resolve quickly. Proactively communicate with customers in a timely manner on issue status and resolution. Serve as the voice of the customer to inform the product and customer-facing business processes. P